Senior Product Manager, Cloud & Hosting

About WHC

Web Hosting Canada (“WHC”) is a dynamic web hosting and domain service provider dedicated to empowering Canadians online. Our niche lies in offering local and reliable web solutions that cater specifically to the Canadian market. We are a fun, relatable business with a deep commitment to our people, customers, and the environment. Every day, we envision, build, and improve Canada’s leading online growth platform, powering more than 65,000 Canadian businesses online.

Job Summary

WHC is looking for a skilled professional to help build Canada’s online growth platform. 

Reporting to the Director of Marketing & Sales, the Senior Product Manager, Cloud & Hosting works closely with the CEO, the Domain Product Manager, and the Engineering team. They play a key role in establishing the strategy, roadmap, features, and pricing for WHC’s core infrastructure products. These products currently include: Web Hosting, Reseller Hosting, Cloud, Dedicated, and Managed WordPress.

This hybrid role offers a blend of remote and on-site work at our WHC office, located in Montreal's vibrant Little Italy. We are open to fully remote candidates, but on-site presence will be required as needed.

Key Responsibilities 

• Build, and drive the product strategy and roadmap for WHC’s entire suite of Hosting & Servers products
• Participate in the product development process, collaborating closely with engineering, design, and other teams to ensure products are developed according to roadmap
• Craft pitches for new features and improvements
• Prepare mockups and wireframes with the Design team
• Participate in market, competitor and user research
• Write and groom the product backlog
• Help develop and execute go-to-market plans in collaboration with the marketing, sales, and customer experience teams
• Define and monitor success KPIs
• Help establish product pricing to ensure alignment with financial targets
• Serve as the main point of contact for hosting and cloud product-related questions and updates

Who You Are 

• You are a proven master of product, experienced at building and growing software, platform or infrastructure products
• You are customer-centric and understand the needs of Canadian small businesses
• You are a tech or cloud veteran with extensive industry experience and insight
• You are skilled at interpreting insights from market trends and feedback from users to make better product decisions
• You drive innovative ideas, solutions and products through leadership and decisive action
• You are the go-to person who will monitor and manage the product lifecycle from concept to launch and beyond

Qualifications 

• 7+ years experience as a Product Manager with technical and customer-facing experience
• 7+ years of experience in the tech industry, preferably SaaS, PaaS, and/or IaaS
• Exceptional communication (French and English) + interpersonal skills
• Excellent leadership and team management skills
• Strong analytical and problem-solving abilities
• Experience with Cloud services, IT services, or subscription-based tech (SaaS, PaaS or IaaS) an asset

Company Perks 

• Competitive remuneration, including an experience-matching salary and bonus plan.
• Flexible vacation, time-off and remote work arrangements, because we believe in work-life brilliance.
• Wellness benefits, from comprehensive insurance to telemedicine and beyond.
• An office in Little Italy that’s not just a workspace but a playground for innovation, complete with a game room and social spaces.
• A culture that’s been certified as a Great Place to Work® for four years running, where teamwork, fun, and growth are part of the daily routine.

 
Join us in our mission to empower Canadians online with local and reliable web solutions. Apply now to become a part of a company that values innovation, fun, and sustainability!

Please submit your resume and a cover letter (optional) detailing your experience and why you’re a great fit for this role at WHC.

WHC is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.